Deep Seapothecary

Shipping & Returns

Plain summary of how we ship, where you can pick up, and how returns work. For full legal terms, see our Terms of Service.

Shipping

We ship within the United States using USPS and FedEx. Service depends on destination and package size. Most orders leave the studio within 2–5 business days. During busy periods, processing may take up to 10 business days before handoff to the carrier.

Orders placed before 6:00 PM ET enter the same-day processing queue when possible; orders placed after 6:00 PM ET begin the next business day. We deliver to most U.S. addresses, including some P.O. boxes depending on the carrier. We do not currently offer international shipping.

Pickup in Westminster is available when you choose in-store pickup at checkout. Pickup times follow shop hours and require at least 60 minutes after the order is placed.

Returns

Unused items in original condition can be returned within 14 days — including custom and consignor pieces. Bespoke perfume is final sale.

To start a return, contact us at info@deepseapothecary.com or 443-244-0300. Returns are handled by our team — there is no self-serve return portal.

If an item arrives defective or damaged, contact us within 3 days of delivery so we can help with a replacement or resolution.

Bespoke perfume

Bespoke perfume consultations and custom-blended fragrances made for you are final sale and non-returnable. This includes additional bottle orders tied to your bespoke fragrance.

Contact

Email info@deepseapothecary.com or call 443-244-0300 to start a return or ask about shipping.